Hi there,

I recently donated on the 5th of January but i have not received the rank.

Please let me know :slight_smile:

Cheers, Mike

Hi! I’ve checked our donation admin panel and can’t find it, and I can’t see any server logs either. Was it definitely on the 5th January?

I’ve asked the person responsible for dealing with payments to check our processor for you as well to see if the payment did go through.

Its was January 3rd had to check my card, i can send a receipt if needed

Could you DM me a screenshot of your receipt, which you can do by clicking on my forum avatar and clicking the blue message button?

Sorted, closing.